One way is by using a USB cable, and the other way is by using an SD card reader. There are actually two ways to connect a GoPro to a computer. If your GoPro still doesn’t connect to your computer, I recommend trying another connection method. In this case, simply turn on your GoPro before connecting it to your computer. Your computer won’t be able to recognize your GoPro If your camera is powered down when you try to connect it to your computer. This guide explains how to update firmware for each GoPro camera model. If you’re still confused, check out my guide on how to update GoPro firmware. GoPro Quik will automatically scan your GoPro for firmware updates. You can update your GoPro firmware by pairing your GoPro with your phone through the GoPro Quik mobile app. If you haven’t updated your GoPro in a long time, it’s important to install the latest update. Cause 5: Outdated GoPro FirmwareĬompatibility issues between your GoPro and your computer may be caused by outdated GoPro firmware. However, if the other device successfully connects to your computer, the issue isn’t with your USB cable. If the other device can’t connect to your computer either, you’ll need to use a different USB cable. If you have another camera or smartphone with the same USB plug, try using the same cable and see if the other device connects. Both ends should be flush and pushed all the way in. So check to see if your cable is properly inserted in your computer and GoPro. Furthermore, you may have inserted the cable into your computer incorrectly. For this reason, you may have a broken USB cable. Cause 4: Broken or Improperly Inserted USB CableĬables are prone to wear and tear. If you still can’t connect your GoPro to your computer, move on to the next step. Unplug the USB cable from your computer and try another USB port. A defective USB port won’t be able to recognize your GoPro. Your computer’s USB port may be the reason why you can’t connect your GoPro to your computer. If the GoPro still doesn’t connect, the SD card likely isn’t the issue. If the GoPro connects without the SD card, retrieve your files using an SD card reader instead of plugging it into the computer, then purchase a GoPro compatible memory card. See if your computer reads your GoPro without the SD card inserted. Next, remove the SD card from your GoPro and connect the camera to your computer again. If you still can’t get a connection, unplug your GoPro and remove the USB cable. Then, reinsert the SD card into your GoPro and connect your GoPro to your computer again. So, remove the SD card from your GoPro and look for dust, residue, scratches, or anything else to suggest it isn’t in working condition. The first step is to check your SD card for visible damage. For example, your computer can’t detect your GoPro if you have a corrupted SD card. Cause 2: Faulty SD CardĪn issue with your SD card can prevent your GoPro from connecting to your computer. If your GoPro still won’t connect to your computer, move on to the next step. Once the computer has powered up, turn your GoPro on if it doesn’t turn on automatically. Then, start your computer with the GoPro off. Leave the GoPro off, then plug the camera into the computer while both are off. Then, while your computer is powering off, unplug the GoPro and turn that off too. The first thing to try is to shut down your computer. If you’ve paired your GoPro with your computer before but are now facing connection issues, follow the fix below. Sometimes, technology can glitch out for no reason whatsoever. When your computer doesn’t recognize your GoPro, there could be a number of possible problems: it could be the GoPro, the computer, the USB cord, or even the SD card. Often, it’s the first time you’ve plugged your GoPro in, but sometimes the issue pops up even when you’ve paired the two before.
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